Further work bliss...

[sublimatedangel]

Sigh... sometimes I wonder if I'm going to end up doing everyone in the company's job. I just got to go through a stack of things I had given to our returns dept and write down in a big red marker exactly how many dollars and cents they needed to credit each one for. Alot of these are going on three months old... they're supposed to get done within a day or two. I had noticed I wasn't getting any response and had sent the dept a memo asking what was going on. No response at all. I called and left them voicemail re: same subject. No response. Finally my boss called me up and asked me if I could start putting the amount they need to credit when I give it to them. This is DESPITE the fact that they are supposed to look it up and determine that themselves, DESPITE the fact that they do this part of their job for all the other accts, DESPITE the fact that they've never needed to have this done in all the previous years of dealing with my accts. Suddenly, it needs to be done. And of course, they couldn't just have come and asked me to do it.... they just wait months and months and let these things stack up. If I was dealing with the normal accounts, Dr's would be calling up shrieking for someone's head. Sigh. Sometimes I just can't figure people out. Luckily my customers are wonderful and love me, so noone has complained yet. What bothers me most is that they didn't come ask me about it... how do you just let your responsibilities slide that long?? and what would have happened if I hadn't been keeping track and asking them about it? Did they think it was just going to go away, and the people didn't really care if they got their money back? RRrrrrr... If I didn't know better, I'd wonder if they were afraid of me and avoiding a confrontation... but seriously, I am soooo non-scary. So I can only think all the people in their dept are lazy and have no work ethic. **Pets the patient, understanding livejournal**scratches behind it's ears for being such a good listener**gives it a yummy livejournal treat** Ah well... back to work for me.